Frequently Asked Questions
Everything you need to know about your journey to radiant skin.
How often should I use my Solawave wand?
For optimal results, we recommend using your wand for 3-5 minutes per session, 3-5 times per week. Consistency is key to achieving a long-lasting, healthy glow.
Can I use the device with my own skincare products?
Yes, however, we recommend using a water-based serum or our Renew Complex Activating Serum to ensure the wand glides smoothly and the microcurrent is conducted effectively.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your results, you can return your device for a full refund within 30 days of delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Is there a warranty on Solawave devices?
Every Solawave device comes with a 1-year limited warranty that covers any manufacturing defects or hardware functional issues.
How do I clean my device?
Simply wipe the head of the wand with a damp cloth or a gentle alcohol wipe after each use. Avoid submerging the device completely in water.